Privacy Policy
At Ginger Brown Café & Bakehouse unit of AUGMENT FOOD INC, we deeply value your trust and are committed to protecting your personal information. As a company registered under the Companies Act, 2010, with our office located at Shop No. 1, PVR Anupam Saket, Saket Road, New Delhi – 110017, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard any personally identifiable information, including sensitive personal data (collectively referred to as "Personal Information"), that you may share with us while visiting or interacting with our website: https://gingerbrownbakers.com (the “Website”).
We are dedicated to handling your data responsibly and by applicable data protection laws in India. This includes the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, among others (together referred to as “Data Protection Laws”).
This Privacy Policy is the official and exclusive explanation of how we collect and use your Personal Information through this Website. It reflects our commitment to ensuring your data is treated with the utmost care and respect.
Consent
We kindly ask you to read this Privacy Policy carefully before using our website. By accessing our site and sharing your personal information, you agree to the way we collect, use, and share your data as described in this policy. This includes permitting us to use the information you provide in the manner outlined here. If you're sharing someone else’s personal information with us, you confirm that you have the right to do so and that you allow us to use their
information as explained in this Privacy Policy.
If you do not agree with any part of this policy, we recommend that you do not use our website.
Please note: We may update our Privacy Policy from time to time without prior notice. We encourage you to check this page regularly to stay informed about any changes.
Scope of the Privacy Policy
At Ginger Brown Bakers, your privacy matters to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information as part of our regular operations. We aim to help you clearly understand the practices we follow when handling your data, whether it's during collection, usage, storage, or disclosure.
By visiting or using our website, you acknowledge and agree to the terms outlined in this Privacy Policy. These terms come into effect from the moment you begin using the website.
Please note that our website may include links to third-party websites or social media platforms. These external sites are operated independently and are beyond our control. As such, this Privacy Policy does not cover how those third-party websites or social platforms collect or use your data. They may use cookies, gather information, or request personal details directly from you. We encourage you to review their privacy policies separately, as Ginger Brown Bakers is not responsible for their content or privacy practices.
Information Collected By The Company
At Ginger Brown Bakers, we’re committed to protecting your privacy and ensuring your online experience with us is smooth, personalized, and secure. When you use our website and services, we may collect and store certain personal details that you choose to share with us. This includes your name, phone number, email address, age, date of birth, username, and password. We may also collect technical and device-related information such as your time zone, location data, preferences, and other settings. These details help us offer a more tailored experience and allow us to improve how our website functions for you.
In addition to personal information, we may also collect anonymous data automatically during your visit. This may include details from server logs, cookies, and pixel tags. Information such as the type of device you’re using, your device’s unique ID, operating system, browser language, region, time zone, mobile network details, and your interaction with the site—like buttons clicked or pages visited—helps us understand user behavior and enhance our services. Our main objective behind gathering this information is to provide you with a user-friendly and customized experience, while also keeping our platform secure and efficient.
Use and Disclosure of Collected Information
When you provide your personal information to us while browsing or purchasing products on our website, we use that information to fulfill your requests—whether it's to process an order, assist with a subscription, manage your account, or provide customer support. Your information helps us carry out tasks related to billing, payments, license management, product access, and customer service.
We may also use your personal information to respond to inquiries, evaluate your requests, and ensure we’re giving you the best possible support. Additionally, we’re required by law to keep certain records for reasons such as tax compliance, employment, and to cooperate with public authorities, government bodies, or law enforcement if necessary.
Please note, you can browse most sections of our website without registering. However, to place an order or access some features, registration is required. Once registered, we may use your contact details to share relevant offers, promotions, or updates based on your previous orders and preferences.
In the case that our company undergoes a merger, acquisition, or sale of assets, your personal information, along with other data, may be transferred to the acquiring entity. If such a transfer occurs, the acquiring company’s privacy policy will apply to all information we have shared with them.
Communications from the Site
From time to time, we may reach out to you with updates about our products, services, special offers, promotions, or newsletters. We genuinely value your privacy, and if at any point you no longer wish to receive such communications, you can simply email us at gingerbrowncafe@gmail.com to opt out.
In addition to promotional messages, we may occasionally send important service-related announcements when necessary. For example, if our website or services are temporarily unavailable due to maintenance, we might notify you by email to keep you informed.
Security of Your Personal Information
At Ginger Brown Bakers, we take the security of your personal information seriously. We follow all applicable laws and take reasonable steps to ensure that the information you share with us is stored in a secure environment, protected from unauthorized access, modification, loss, or disclosure.
To safeguard your data from accidental or unlawful destruction, unauthorized use, or disclosure, we’ve put robust security measures in place. These include well-established technical, managerial, and physical controls tailored to the sensitivity of the information and the nature of our operations. All personal data provided on our website is stored on secure servers, and any information you submit online, whether during account creation or transactions, is encrypted to protect it from prying eyes.
We have a comprehensive information security program and policies in place to ensure your data stays safe. Our systems are regularly monitored, and we’ve prepared response mechanisms to handle any potential data breaches. If you ever suspect unauthorized access, misuse, or loss of your information, please report it to our Grievance Officer right away. You’ll find their contact details below.
Although we do our best to protect your data, no method of transmission or storage over the internet is 100% secure. As such, we cannot guarantee absolute security and won’t be responsible for breaches caused by third parties beyond our control. For your part, we strongly recommend that you keep your account details—especially your username and password—confidential. If you're using a shared computer or device, always remember to log out once you're done.
We’d also like to alert you about the possibility of phishing attempts. These scams often involve fraudulent emails or websites pretending to be us to steal your personal information. If you receive any suspicious emails claiming to be from Ginger Brown Bakers, do not respond and report it to our Grievance Officer immediately.
Finally, rest assured that we never sell, rent, trade, or lease your personal information to anyone.
Sharing of Personal Information
At Ginger Brown Bakers, we value your trust and take your privacy seriously. While we limit the sharing of your personal information, there are certain situations where it may be necessary to do so. Here's how and why we might share your details:
With Our Affiliates and Group Companies: We may share your information with our affiliated businesses and group companies to fulfill your orders and provide a seamless service experience.
With Our Team and Trusted Partners: Your personal information may be accessed by our employees, vendors, agents, and professional advisors—strictly for the purposes outlined in this privacy policy and always with the appropriate confidentiality agreements in place.
With Service Providers: We work with service providers who help us keep our website secure and efficient. These partners may process your personal information for services such as data hosting, user analytics, and data profiling.
Generally, we do not share your personal information with unrelated third parties. However, certain situations may require us to do so:
If you explicitly request or permit us to share your information;
When required to comply with legal obligations or respond to valid legal processes;
To ensure the safety and security of our website, including the prevention of cyber threats or attacks on our systems.
Additionally, we may share your information with our corporate affiliates to detect and prevent identity theft, fraud, and other illegal activities. This also helps us link accounts and prevent misuse of our services.
Access to Your Personal Information
If you wish to access the personal information we’ve collected about you through your interactions with our website, such as when you browse, sign up, or place an order, you’re welcome to reach out to our Grievance Officer via email or letter.
You may:
Request access to the personal information we’ve collected through your use of the website.
Ask us to correct any factual errors or outdated details in your personal information.
Withdraw your consent for us to use your personal information.
To ensure your privacy and protect your data, we will take reasonable steps to confirm your identity before providing access or making any changes to your information.
Retention of Personal Information
We retain your personal information only for as long as necessary to provide access to and use of our website, or to fulfill other essential purposes—such as complying with legal requirements, resolving disputes, and enforcing our agreements. Since different types of data may serve different purposes, the retention period may vary depending on the nature of the information.
Once the retention period ends, we delete your personal information from our systems. In situations where complete deletion isn't possible, we take appropriate steps to secure your data and ensure it is protected from any further use or access.
User Rights For Indian Citizens
Under the Digital Personal Data Protection Act, 2023 (DPDPA), your data is protected when processed in India, regardless of whether it was originally collected here or elsewhere. This law also applies if your data is processed outside India but belongs to you as an Indian citizen.
As part of your rights under this Act, you may:
Request access to the personal data we hold about you, review it, and if needed, ask for it to be corrected, updated, or deleted.
Ask us to limit how we use or process your data.
Withdraw your consent at any time for the processing of your data.
Opt out of the sale of your data, if applicable.
We are committed to respecting your privacy and will respond to your requests in a timely and transparent manner.
Cookies
To offer you a more personalized shopping experience, we use cookies on our website. Cookies are small text files stored on your device that help us keep track of your preferences and activity. In addition to enhancing your browsing experience, we may also use cookies to evaluate and manage the performance of any advertisements shown on or through our website.
We also automatically collect certain technical information from your device, such as your Internet Protocol (IP) address, which is logged by our web servers. This data helps us analyze website traffic, manage the site and its servers, and improve our overall services. In some cases, we may gather information through optional online surveys on our website or trusted third-party platforms. These surveys may ask for non-sensitive demographic details—such as your age, gender, or income range—as well as your product and service preferences.
Links To Other Sites
Our website may contain links to external websites. Please be aware that these sites may collect personally identifiable information about you. We are not responsible for the privacy practices, policies, or content of any third-party websites you may visit through links on our site.
Advertisement On The Website
We partner with third-party advertising companies to show ads when you browse our website. These companies may use information about your visits to our site and other websites (excluding your name, address, email, or phone number) to display ads that are relevant to your interests and browsing habits.
Use of Children’s Information
Our website is intended for use only by individuals who are legally capable of entering into a binding agreement under the Indian Contract Act, 1872. We do not knowingly collect or request personal information from anyone under the age of 18.
If you have provided us with personal information of a child under the age of 18, you confirm that you have the legal authority to do so and consent to our use of that information as outlined in this Privacy Policy.
Amendments to The Policy
We may update or revise this Privacy Policy from time to time without prior notice. Any changes will take effect once the revised policy is published on our website.
By continuing to use the website after such updates are posted, you acknowledge and agree to the revised terms of the policy.
Grievance Officer
If you have any questions or concerns about this Privacy Policy, wish to correct any personal information you've shared with us, or would like to report a privacy-related issue, please feel free to reach out to us at:
📧 Email: gingerbrowncafe@gmail.com
Invite Ginger Brown to Celebrate Your Birthday!
Share your birthday with us, and we’ll make your special day even sweeter. Order a birthday treat and enjoy a little something extra, just for you! 🎉