Return & Refund Policy

We want you to love what you order from Ginger Brown Bakers. If for any reason you're not completely satisfied, we offer a 30-day return window. This means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be unused, in the same condition you received it, with all original tags and packaging intact. A receipt or proof of purchase will also be required.

To initiate a return, simply email us at gingerbrowncafe@gmail.com. Once your return is approved, we’ll provide you with a return shipping label and clear instructions on how to send the item back. Please note, returns sent without prior approval will not be accepted.

If you have any questions about the return process, don’t hesitate to reach out to us at gingerbrowncafe@gmail.com—we’re always here to help.

Damages and Order Issues

We take great care in preparing and packaging every order, but if something isn't right, we want to fix it fast. If your order arrives damaged, defective, or if you’ve received the wrong item, please contact us right away. Be sure to inspect your package as soon as it arrives and let us know immediately so we can make things right.

Invite Ginger Brown to Celebrate Your Birthday!

Share your birthday with us, and we’ll make your special day even sweeter. Order a birthday treat and enjoy a little something extra, just for you! 🎉

We’d love to see you at our store!
Step into our outlet and discover our full selection of cheesecakes, designer cakes, cookies, and so much more. Whether you're celebrating a special occasion or simply craving something sweet, we're here to make your experience delightful, always with a warm smile.